![]() ![]() Workaround: Remove the ATP module from the existing deployment task containing multiple ENS modules and deploy it in a separate task. The failure results in instances where the Threat Prevention module installs without the requisite Platform module, leading to unexpected behavior on client systems. Issue: In environments running ENS 10.7.0 September 2021 Update, ENS 10.7.0 November 2021 Update deployment tasks configured with multiple modules of ENS in addition to the ATP module can fail. See the related article for more information. When the faulty driver is replaced, future installations and upgrades don't require a restart for this issue. The restart must occur for the installation or upgrade to continue. If a restart is needed, a prompt displays on the endpoint to perform a one-time restart. If it does, the utility replaces it to resolve the issue. When you install or upgrade to ENS 10.6.1, the utility automatically detects whether the endpoint has the faulty driver. A utility, mfeepmpk_utility.exe, is included in the ENS 10.6.1 installation packages to resolve the issue with the faulty driver. Resolution: This issue is resolved in ENS 10.6.1 and ENS 10.7.0. The issue is timing-related and doesn't always occur. NOTE: This Update is available only from Technical Support. NOTE: This hotfix is available only from Technical Support. See the "Related Information" section below for contact details. This update is available only by contacting Technical Support. The reason is the issue described in KB91642 - Reboot loop with Endpoint Security 10.6.1 July Update. Hopefully its finally uninstalled.NOTE: This update has been changed from GA to RTS. You can even use the Windows Installer Cleanup Utility for that too O4 - Global Startup: Logitech SetPoint.lnk = ? O4 - HKUS\.DEFAULT\.\RunOnce: %systemroot%\system32\tscupgrd.exe (User 'Default user') O4 - HKUS\S-1-5-18\.\RunOnce: %systemroot%\system32\tscupgrd.exe (User 'SYSTEM') O4 - HKUS\S-1-5-20\.\RunOnce: %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-19\.\RunOnce: %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE') O4 - HKLM\.\Run: "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" O4 - HKLM\.\Run: "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" O4 - HKLM\.\Run: "C:\Program Files (x86)\Unlocker\UnlockerAssistant.exe" O4 - HKLM\.\Run: "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\.\Run: "C:\Program Files (x86)\Java\jre6\bin\jusched.exe" Restart, and let me know how Windows is now performing, and if the fault remains Run a full updated scan with your Antivirus software (I recommend free Avira Antivirus)ĭownload / install and run an updated MalwareBytes scan (remove all malwares once complete)ĭownload and run Startup Control Panel, and remove any known not required startup shortcuts You may also want to run a full Antivirus and Malware scan. Please wait for my (or others) support reply Select Upload located on the bottom right of the reply windowĬlick on the box: " Manage Current Attachments (1)"Ĭlick on the attachment name: hijackthis.txt that drops downĬlick on Add Reply located on the bottom middle of the reply window Look in (Browse to) your Desktop, and select your " hijackthis.txt" located on the bottom right of the reply window HERE's a pic that may help, then select Save.Ĭreate a new reply by selecting Add Reply on this thread Once the Notepad log opens up, click on File > Save As. ![]() Navigate to the location where it was saved and double-click on the HJTInstall.exe fileĬlick on the Install button to have HijackThis install into the C:\Program Files\Trend Micro\HijackThisĬlick on: " Do a system scan and save a log file" More info on How to use HijackThis, can be found HERE If you are still experiencing issues, you could try providing a HijackThis log, so I can check what's happening Probably caused by : disk.sys ( disk!DiskDeviceControl 3180 ) *** WARNING: Unable to verify timestamp for disk.sys Use !analyze -v to get detailed debugging information.īugCheck 50, Product: WinNt, suite: TerminalServer SingleUserTS ![]() Windows Server 2003 Kernel Version 3790 (Service Pack 2) MP (8 procs) Free 圆4 *** WARNING: Unable to verify timestamp for ntoskrnl.exe Unable to load image ntoskrnl.exe, Win32 error 0n2 Symbol search path is: C:\WINDOWS\Symbols Mini Kernel Dump File: Only registers and stack trace are available 404 AMD64Ĭopyright (c) Microsoft Corporation. I have run a memtest (10 passes) with no errors. I really think it's the Adobe software that's causing it cause it only happens then. Sometimes it works for 1 minute, sometimes it doesn't work at all. Every time I open Adobe Acrobat, Adobe Premeire Elements 7, or Photoshop CS3, I get intermittent BSODs.
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